The furnace runs at eleven hundred degrees and has not been switched off, other than for relining, since 2011. This is the first thing he explains, and he explains it the way other people explain where they live. The heat is not an occupational hazard. It is the condition under which the entire rest of the conversation takes place.

He is sixty-three and has been doing this since he was twenty-two. Asked how he knows when a gather is ready, he says: you can see it. Asked what he can see, he thinks for a while and says: it stops looking wet. Pressed further, he becomes gently impatient, not with the question but with language, which he clearly regards as an inadequate instrument for the subject at hand.

I could tell you everything I know in about four minutes. It would take you nine years to be able to use any of it.

Teaching what cannot be said

He has two apprentices, which he describes as one and a half more than he wanted. The training method is almost entirely non-verbal: they stand close, they watch, and they are handed the pipe at moments he selects without explanation. Corrections come as a hand on a wrist rather than a sentence. When something goes badly wrong he says nothing at all, which the apprentices report is considerably worse.

This is not mystification. Researchers who study skilled manual work describe the same pattern in surgery, in welding, in instrument-making: the expert's knowledge is largely procedural, encoded in timing and force rather than in propositions, and the expert's introspective account of it is famously unreliable. He is not withholding the explanation. He does not have one.

Finished glass vessels cooling on a metal rack, each catching different light.
A morning's work. Two pieces will be broken back down before the afternoon.Photography for Vision Magazine

The economics of nine years

The workshop is viable, which he says with the air of a man who has been asked otherwise many times. It is viable because he sells directly, because the building is owned outright, and because he stopped, some years ago, competing on anything except the pieces that nobody else in the region can make.

The apprentices are the unresolved question. Nine years is longer than most careers now last in any single place, and he is candid that he cannot guarantee either of them a workshop at the end of it. What he can offer is the only route to the knowledge, and both of them, so far, have decided that is enough.

At half past four he shuts the studio door but not the furnace. It will run all night, as it has for fifteen years, waiting for a morning when someone knows what to do with it.